Latest
issue
Your search results
Search again:
Your search for 'Member retention' returned 128 results
Showing results by date | view results by relevance
An in-depth study of health club retention in North America identifies the factors that spell the difference between winning and losing
HCM issue 9 2015
Michelle Segar PhD explores how health clubs can retain members by helping them find joy in exercise, both inside and outside the gym
HCM issue 8 2015
Health club operators across the globe are being offered the chance to gain key business
insights from industry renowned retention experts via a live stream of next month’s
Retention Convention.
news •
15 Apr 2015
Having a friendly array of staff and PTs to make members feel welcome is the single most
important factor for loyal gym users, according to a survey of more than one million
customers.
news •
11 Mar 2015
Does personal training increase member retention? Dr Melvyn Hillsdon offers insight and analysis based on his ongoing research
HCM issue 4 2015
As the world’s population ages, how can the wellness industry best provide for older people’s needs? Katie Barnes asks a global panel of experts
HCM issue 3 2015
Dr Paul Bedford outlines the key findings of his qualitative and quantitative retention reports
HCM Handbook 2015
What do your members experience in your club, and how does this impact retention? Dr Melvyn Hillsdon reports
HCM Handbook 2015
A number of the health and fitness industry’s leading retention experts are to
stage a one-off UK conference examining how to hold on to gym members in a
fast-changing market.
news •
19 Jan 2015
Targeting older members and focusing on social interaction are among Dr Melvyn Hillsdon’s top five tips for boosting retention in 2015
HCM issue 1 2015
Nicky Jobson looks ahead to the highlights in store for visitors to this year’s Leisure Industry Week
HCM issue 9 2014
Pre-exercise assessment can be used not only to prevent injury among elite athletes, but also to make health club members stick to their routines and feel looked after
HCM issue 5 2014
With today's activity tracking devices, reward schemes can acknowledge actual activity, not just attendance
HCM issue 4 2014
In the final part of his series looking at member retention, Dr Paul Bedford takes a look at the reasons why members leave
HCM issue 3 2014
Think retention was bad before? It's now worse than ever,
according to new research from Dr Paul Bedford
HCM Handbook 2014
As part of his retention series, Dr Paul Bedford takes a look at how UK facilities currently rate in terms of perceived value for money
HCM issue 11 2013
In the first part of a new retention series, Dr Paul Bedford takes a
look at the impact of brand on member retention
HCM issue 10 2013
Member retention rates continue to drop across the fitness sector, according to a new national report by Dr Paul Bedford
HCM issue 9 2013
Doug Werner outlines the powerful impact that the ‘Lean' protocol can have on the sales process at health and fitness clubs
HCM issue 9 2013
Today's multi-faceted spas have important lessons to teach health clubs about the customer experience, says Liz Holmes
HCM issue 8 2013
Whether you're looking for weight loss, detox or disease prevention, juicing claims to have the answers. Kate Cracknell reports
HCM issue 8 2013
Ignore absent members at your peril, and use your ex-member database as a feedback resource and prospect list, says Guy Griffiths
HCM issue 7 2013
In the second of his three-part series on retention and the member journey, Guy Griffiths looks at the ongoing health club member
HCM issue 6 2013
In part one of a new retention series, Guy Griffiths looks at the importance of the new member journey
HCM issue 5 2013
Abigail Harris takes a look at the latest software designed to help members feel a sense of belonging to their gym 'community'
HCM issue 4 2013
The latest heart rate monitors are increasingly user-friendly – so how can operators best use the data they produce to improve motivation levels among members?
HCM issue 3 2013
Across the UK, the momentum is growing behind the public sector spa. David Thompson looks at the facilities leading the way
HCM issue 2 2013
Revenue and membership figures for the past year indicate health and fitness clubs in the US are
successfully
weathering the new economic environment.
news •
05 Dec 2012
More than a third (42 per cent) of senior managers in the UK's health and fitness industry are confident
that the performance of their business will improve over the next 12 months.
news •
29 Nov 2012
Gym chain LA fitness has launched a Member Pledge scheme as part of a strategy
to improve customer service across its 79 sites in the UK.
news •
20 Mar 2012
Latest News
Moonbird is a tactile breathing coach, which provides real-time biofeedback, measuring heart rate and heart ...
Latest News
Active Oxfordshire has received £1.3 million to tackle inactivity and inequality and launch a new ...
Latest News
Barry’s – known for its HIIT workouts combining treadmills and weights – is thought to ...
Latest News
Consultancy and change architects, Miova, have welcomed industry veteran Mark Tweedie on board. Tweedie had ...
Latest News
US private equity fund, Providence Equity Partners, is acquiring a majority stake in VivaGym from ...
Latest News
The Bannatyne Group says it has officially bounced back from the pandemic, with both turnover ...
Latest News
There is speculation that Basic Fit will sell the five Spanish Holmes Place clubs it ...
Latest News
While British adults are the most active they’ve been in a decade, health inequalities remain ...
HCM promotional features
Sponsored
The partnership between PureGym and Belfast-based
supplier BLK BOX is transforming the gym floor
HCM promotional features
Sponsored
Operators, prepare to revolutionise the way members connect with personal
trainers in your club, with the ground-breaking Brawn platform.
HCM promotional features
Sponsored
The New Keiser M3i Studio Bike brings ride
data to life to engage and delight members
HCM promotional features
Sponsored
Nuffield Health has worked with ServiceSport UK for more than ten
years, ensuring the equipment in its clubs is commercially optimised
HCM promotional features
Sponsored
Francesca Cooper-Boden says
health assessment services can
boost health club retention
HCM magazine
Fuel the debate about issues across the industry and share your ideas and experiences. We’d love to hear from you.
[email protected]
HCM magazine
Will Orr has been talking to HCM about the company’s
new strategy for 2024, as Kath Hudson reports
HCM magazine
Imposter syndrome about a promotion taught the
CEO of SATS that behaving authentically is the most
important part of leadership. He talks to Kath Hudson
HCM magazine
New research has found BMI to be a highly inaccurate measure of childhood obesity, leading current thinking and policy based on it into question
HCM magazine
Egym has announced deals designed to position it for growth acceleration, as Kath Hudson reports
Current vacancies
Director of Operations Active Luton
£61,000 - £64,000 + exceptional pension + excellent benefits
Luton, United Kingdom
Current vacancies
Chief Executive Officer, Mount Batten Centre Mount Batten Group
c£65,000pa + pension + benefits
mount batten centre, plymouth, United Kingdom
Read the latest issue
Featured supplier news
Following a hugely successful event last year in Split, Croatia, W3Fit EMEA, is heading to
the Chia Laguna resort in Sardinia from 8-11 October.
Featured supplier news
As one of the most energy-intensive industries in the UK, leisure facilities face a critical
challenge in balancing net zero goals, funding and increased costs.
Company profiles
Technogym offers a complete ecosystem of connected smart equipment, digital services, on-demand training experiences and ...
Company profiles
Physical is the UK’s go-to, one-stop shop for commercial grade fitness equipment and flooring, with ...
Catalogue Gallery
Click on a catalogue to view it online
Property & Tenders
Grantham, Leicestershire
Belvoir Castle
Property & Tenders
Diary dates
10-12 May 2024
China Import & Export Fair Complex, Guangzhou, China
Diary dates
23-24 May 2024
Large Hall of the Chamber of Commerce (Erbprinzenpalais), Wiesbaden, Germany
Diary dates
19-19 Sep 2024
The Salil Hotel Riverside - Bangkok, Bangkok 10120, Thailand
Diary dates
01-04 Oct 2024
REVĪVŌ Wellness Resort Nusa Dua Bali, Kabupaten Badung, Indonesia
Diary dates
Search news, features & products:
Find a supplier: